Frequently Asked Questions
Everything you need to know about your D&K Suit City experience.
How do I determine my correct suit size?
We recommend referring to our comprehensive Size Guide located on each product page. For the best fit, have a professional tailor take your measurements for chest, waist, and overarm, or visit one of our physical locations for a custom fitting.
What is your return policy for online orders?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that suits that have been altered or tailored cannot be returned or exchanged.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your formal wear for an upcoming event.
Do you offer in-house tailoring services?
Yes, all D&K Suit City retail locations offer professional tailoring services. While online purchases can be brought into stores for alterations, additional fees will apply based on the complexity of the work.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are the colors on the website accurate to the actual garments?
We strive to display our products as accurately as possible; however, due to different monitor settings and lighting conditions during photography, slight color variations may occur between the screen and the physical product.